jiliphplay Terms & Conditions

1 Introduction and Acceptance

These Terms & Conditions ("Terms") apply to all access and use of the jiliphplay website and mobile application (together, "the Platform"). jiliphplay is an online gaming platform serving players in the Philippines. These Terms form a binding agreement between you (the player) and jiliphplay.

By registering an account or using any feature of the Platform, you confirm that you:

• Have read and agree to these Terms in full
• Are at least 21 years of age
• Are located in the Philippines and are legally permitted to engage in online gaming activities
• Are acting on your own behalf and not on behalf of any third party

jiliphplay reserves the right to update these Terms at any time. Continued use of the Platform after changes are published constitutes acceptance of the revised Terms. We encourage you to review this page periodically.

2 Account Eligibility and Registration

To use jiliphplay, you must create a registered account. You are required to provide accurate, current, and complete information during registration. Providing false information may result in account suspension or permanent closure without prior notice.

Eligibility requirements:

• You must be 21 years of age or older
• You must be a resident of or physically located in the Philippines at the time of play
• You may hold only one account on jiliphplay. Duplicate accounts are not permitted and will be closed
• You must not be self-excluded from gaming platforms or identified as a problem gambler under any applicable self-exclusion programme

jiliphplay reserves the right to request identity verification documents at any time. Accounts that cannot be verified may be suspended until verification is complete. KYC (Know Your Customer) verification is required before full withdrawal access is granted.

3 Account Security and Responsibilities

You are solely responsible for keeping your account credentials — username, password, and any linked authentication methods — secure and confidential. jiliphplay will not be liable for any losses resulting from unauthorized access to your account caused by your failure to safeguard your login details.

Your responsibilities include:

• Using a strong, unique password for your jiliphplay account
• Not sharing your login credentials with any other person
• Logging out of the Platform when using shared or public devices
• Notifying jiliphplay support immediately if you suspect unauthorized access to your account

4 Deposits and Payments

All transactions on jiliphplay are conducted in Philippine Peso (PHP). Deposits must be made using payment methods registered in your own name. Third-party deposits — payments made from an account belonging to another person — are not accepted and may result in funds being held pending investigation.

Accepted deposit methods include Philippine online banking, mobile banking transfers, bank transfers, and local e-wallets. Specific methods available to you will be shown within your account. jiliphplay does not accept credit cards or cryptocurrency as payment methods for deposits or wagering.

Minimum and maximum deposit amounts apply and are displayed at the time of transaction. Deposits are typically credited to your account promptly, though processing times may vary depending on the payment channel used.

jiliphplay does not charge fees on standard deposits, but your bank or e-wallet provider may apply their own charges. You are responsible for any fees charged by your payment provider.

5 Withdrawals

Withdrawal requests may only be made to a payment account registered in your own name and matching the identity on your jiliphplay account. Withdrawals to third-party accounts are not permitted.

Before your first withdrawal, you must complete KYC verification by submitting valid identity documents as requested. This is a one-time process — once verified, your account retains full withdrawal access unless your account status changes.

Withdrawal requests are subject to OTP confirmation as an additional security step. Processing times depend on the payment method selected and may vary. jiliphplay aims to process withdrawal requests promptly. In cases where additional verification is required, processing may take longer and you will be notified accordingly.

jiliphplay reserves the right to delay or decline a withdrawal if:

• KYC verification has not been completed
• There is a reasonable suspicion of fraudulent activity or a breach of these Terms
• The withdrawal request is linked to an active investigation
• Bonus wagering requirements have not been met, where applicable

6 Game Rules and Betting

All games available on jiliphplay — including slots, live casino, sports betting, eBingo, and other categories — operate according to their individual game rules. It is your responsibility to understand the rules of any game before placing a wager.

For sports betting, all bets are accepted subject to the odds and terms displayed at the time of placement. Once confirmed, bets cannot be cancelled or amended. In the event of a technical error affecting odds display, jiliphplay reserves the right to void affected bets and refund the stake.

jiliphplay does not guarantee any specific outcome, return, or profit from any game or bet. Outcomes in games of chance are determined by the relevant game mechanics and are not influenced by the Platform. No bet or wager represents a guaranteed return on investment.

7 Bonuses and Promotions

jiliphplay may offer bonuses, promotions, and other incentives to players from time to time. When available, each promotion will be accompanied by its own specific terms, including any applicable wagering requirements, eligible games, time limits, and minimum deposit conditions.

General bonus conditions include:

• Bonuses are for personal use only and may not be transferred between accounts
• One bonus offer per player per promotion, unless stated otherwise
• jiliphplay reserves the right to withdraw, modify, or cancel any promotion at any time
• If a bonus is claimed in breach of the applicable terms, jiliphplay may void the bonus and any winnings derived from it

Promotions are subject to change. Specific percentage values, amounts, or conditions are only confirmed in the active promotion terms published within your account at the time of the offer. This page does not detail specific active promotions.

8 Prohibited Conduct

The following actions are strictly prohibited on jiliphplay and may result in account suspension, closure, and forfeiture of balances:

• Registering more than one account
• Using false identity information or another person's identity documents
• Attempting to exploit software bugs, errors, or glitches to gain an unfair advantage
• Using automated software, bots, or scripts to interact with the Platform
• Colluding with other players to manipulate game outcomes
• Making deposits or withdrawals through payment accounts not registered in your own name
• Using the Platform for money laundering or any other illegal financial activity
• Accessing jiliphplay from a jurisdiction where online gaming is prohibited

jiliphplay monitors account activity for signs of the above conduct. Where prohibited activity is detected, we reserve the right to take immediate action including the closure of affected accounts and reporting to relevant authorities where legally required.

9 Responsible Gaming

jiliphplay is committed to providing a gaming environment that supports responsible play. Gaming should be an enjoyable form of entertainment, not a means of income or a way to resolve financial difficulties.

We provide responsible gaming tools to help players manage their activity, including the ability to set limits and take breaks. If you feel that your gaming is no longer within your control, we encourage you to use these tools and to seek help from appropriate support organisations.

Players who identify themselves as having a gambling problem may request self-exclusion from the Platform. Self-exclusion requests are processed promptly and restrict access to the account for the requested period. Visit our Responsible Gaming page for more information on the tools available.

jiliphplay will not knowingly accept wagers from individuals who are under the legal age of 21, who have self-excluded, or who are identified as vulnerable players.

10 Limitation of Liability

jiliphplay provides the Platform on an "as available" basis. We do not warrant that the Platform will be uninterrupted, error-free, or free of harmful components, although we make reasonable efforts to maintain stability and security.

To the maximum extent permitted by applicable law, jiliphplay's liability to any player is limited to the amount deposited by that player and held in their account at the time a claim arises. jiliphplay is not liable for:

• Losses arising from interruptions to the Platform due to maintenance, technical failures, or circumstances beyond our control
• Losses resulting from a player's failure to keep their account credentials secure
• Indirect, consequential, or incidental losses of any kind
• Winnings that cannot be settled due to a demonstrable technical error

11 Account Closure and Termination

You may request to close your jiliphplay account at any time by contacting support. Any remaining balance in a verified account in good standing will be processed for withdrawal to your registered payment method, subject to standard withdrawal conditions.

jiliphplay reserves the right to close or suspend an account at any time if:

• A breach of these Terms is identified
• Fraudulent or suspicious activity is detected
• KYC verification cannot be completed
• The account has been inactive for an extended period, as defined in the applicable dormancy policy

Where an account is closed due to a breach of these Terms, any balance within the account may be forfeited. jiliphplay will communicate the reason for closure where legally permitted to do so.

12 Governing Law and Disputes

These Terms are governed by the laws applicable in the Philippines. Any disputes arising from your use of jiliphplay should be raised with our support team in the first instance. We aim to resolve all complaints fairly and promptly.

If a dispute cannot be resolved through direct communication with jiliphplay support, you may seek recourse through applicable dispute resolution mechanisms available to you under Philippine law. jiliphplay will cooperate in good faith with any such process.

For general enquiries or to raise a concern, contact jiliphplay support through the details available on the homepage.