jiliphplay Privacy Policy

1 Who This Policy Covers

This Privacy Policy applies to all individuals who access or use the jiliphplay platform, including visitors who browse the site without registering, registered account holders, and players actively using any game or betting service on jiliphplay. It covers data collected through the website and the jiliphplay mobile app on Android and iOS.

jiliphplay is a platform serving players in the Philippines. All data handling described in this policy takes place in the context of Philippine operations and is guided by applicable data privacy obligations.

2 What Personal Data We Collect

The personal data we collect depends on how you use jiliphplay. Below is a summary of the main categories:

We do not collect more information than is necessary for the purposes described in this policy. You may be asked for additional documents during KYC verification — this is a standard one-time process required before full withdrawal access is granted.

3 Why We Collect Your Data

jiliphplay collects and processes personal data for the following purposes:

• Account creation and management — to register your account, verify your identity, and maintain accurate records
• Platform access and game delivery — to operate the games, process bets, and deliver the services you use
• Payment processing — to handle deposits and withdrawals in Philippine Peso through your chosen payment channel
• KYC and fraud prevention — to verify player identity, prevent duplicate accounts, detect fraudulent activity, and comply with applicable obligations
• Responsible gaming — to support self-exclusion requests, session limits, and other player protection tools
• Customer support — to respond to your enquiries, complaints, and account requests
• Security and platform integrity — to detect and prevent unauthorized access, cheating, or system abuse
• Platform improvement — to understand how the platform is used and identify areas for improvement, using aggregated and anonymized data where possible

4 How We Store and Protect Your Data

jiliphplay takes the security of your personal data seriously. The platform uses SSL encryption across all data connections between your device and our servers. This applies to all platform access — whether through the website or the jiliphplay mobile app.

Specific security measures in place include:

• SSL/TLS encryption for all data in transit
• Encrypted storage for sensitive account and financial information
• OTP (one-time password) confirmation required for withdrawal requests
• Biometric login support on compatible mobile devices for daily account access
• Access controls limiting which staff can view sensitive account data, on a need-to-know basis
• Regular security reviews of platform infrastructure

Financial information — such as bank account numbers and e-wallet details used for transactions — is stored only for as long as necessary to complete the transaction and comply with applicable record-keeping requirements. We do not store full payment credentials beyond what is operationally required.

While we apply strong security measures, no online system is completely immune to risk. If you suspect unauthorized access to your account, contact jiliphplay support immediately and change your password.

5 Sharing Your Personal Data

jiliphplay does not sell your personal data to any third party. We share your information only in the following circumstances:

• Payment processors — to facilitate Philippine Peso deposits and withdrawals through your chosen payment channel (online banking, bank transfer, local e-wallets). Only the information necessary to complete the transaction is shared.
• Identity verification services — to support KYC processes when you submit identity documents for account verification
• Game and platform technology providers — service providers who supply gaming software or platform infrastructure components are bound by contractual data protection obligations
• Legal and regulatory requirements — where disclosure is required by law, court order, or applicable regulatory authority
• Fraud prevention — in cases of suspected fraud, money laundering, or other illegal activity, relevant information may be shared with law enforcement or fraud prevention bodies

All third parties with whom we share data are required to handle it in a manner consistent with applicable privacy standards. We do not permit third-party service providers to use your data for their own marketing purposes.

6 Cookies and Tracking Technologies

jiliphplay uses cookies and similar technologies to support platform functionality and improve the user experience. Cookies are small data files stored on your device when you access the platform.

We use the following types of cookies:

• Essential cookies — required for the platform to function. These include session management cookies that keep you logged in during your visit. These cannot be disabled without affecting platform use.
• Performance cookies — used to understand how pages are used, which features are accessed, and where technical issues occur. Data is collected in aggregated form.
• Preference cookies — used to remember your settings and choices within the platform, such as language or display preferences.

You can manage cookie settings through your browser. Disabling essential cookies may affect your ability to use certain features of jiliphplay. We do not use cookies to deliver third-party advertising.

7 Data Retention

We retain personal data for as long as it is needed for the purposes described in this policy, or as required by applicable law. The main retention principles we follow are:

• Account information is retained for the duration of your active account and for a defined period after account closure, as required for legal and record-keeping purposes
• Transaction records are retained for the period required under applicable financial record-keeping obligations
• Support communications are retained for a reasonable period to allow follow-up and to resolve any disputes
• Gaming activity logs are retained for the period necessary for security monitoring, dispute resolution, and responsible gaming obligations

When data is no longer required and no legal obligation requires its retention, it is securely deleted or anonymized in line with our internal data management procedures.

8 Your Rights Over Your Data

As a player using jiliphplay, you have rights regarding your personal data. These include:

• Right to access — you may request a copy of the personal data we hold about you
• Right to correction — if any information we hold is inaccurate or incomplete, you may request that it be corrected
• Right to deletion — you may request deletion of your personal data, subject to applicable legal retention requirements and ongoing account obligations
• Right to object — you may object to certain types of processing, particularly where processing is based on our legitimate interests
• Right to restrict processing — in certain circumstances, you may request that we limit how we use your data while a concern is being resolved

To exercise any of these rights, contact jiliphplay support through the details available on the homepage. We will respond to valid requests within a reasonable timeframe. Some requests may require identity verification before we can action them.

9 Children and Minors

jiliphplay is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a person under 21 has created an account or provided personal data, that account will be closed and any data collected will be deleted promptly.

If you believe a person under 21 has registered on jiliphplay, please contact support immediately. We take underage gaming seriously and act on all reports of this nature without delay.

10 Changes to This Policy

jiliphplay may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable requirements. When we make material changes, we will update the "Last updated" date at the top of this page. For significant changes, we may notify registered players through the platform or by email.

Your continued use of jiliphplay after a policy update constitutes acceptance of the revised terms. We encourage you to review this page periodically. The current version is always available at this URL.

For questions about this Privacy Policy or how your data is handled, contact our support team through the details on the jiliphplay homepage.